Resolution of technical problems of a controversial nature
Providing access to the technical support website proxymo.kz
Using corporate phone or e-mail
Optimal technical support
Resource technical support
Provides proxymo technicians, their skills and knowledge to the customer for a predetermined period of time. This IT support is used for:
Installations and software upgrades
Installing and configuring new software
Software version changes
Provision of technical and consulting support of a regular nature
Project execution
Initial administration or uninstallation
Conducting an IT infrastructure audit
Equipment service
Technical support of equipment allows you to reduce the time of emergency downtime of the system, thanks to the prompt visits of qualified specialists to replace faulty equipment components.
Guaranteed replacement period for defective components
Equipment restoration work is carried out at the customer's site
Support for equipment from different manufacturers
A full range of works on repair of any complexity and scheduled preventive maintenance (prevention) of office equipment, in order to ensure its smooth functioning.
The main advantage of proxymo is the provision of multi-vendor technical support, i.e. solving problems at the junction of manufacturers, without escalating the incident to the manufacturer.
The proxymo company provides technical support for the products of all leading software manufacturers.